Gift Voucher Terms and Conditions - Lush Skin and Body

Thank you for choosing a Lush Skin and Body gift voucher. Our vouchers make the perfect gift for any occasion, allowing your loved ones to indulge in a luxurious treatment experience. Please read the following terms and conditions carefully to ensure a smooth redemption process.

  1. Validity

    • Gift vouchers are valid for 3 years ( 36 months) from the date of purchase and must be redeemed within this period.

    • Expired vouchers cannot be extended or refunded.

  2. Redemption

    • Vouchers can be redeemed for treatments only and cannot be used for skincare product purchases.

    • They cannot be exchanged for cash or used to purchase additional gift vouchers.

  3. Price Increases

    • If a voucher is purchased for a specific treatment and there has been a price increase, the recipient may be required to pay the difference when booking.

  4. Bookings & Cancellations

    • Appointments made using a gift voucher are subject to availability.

    • Our standard cancellation policy applies: if you cancel or reschedule within 24 hours, the voucher may be voided.

  5. Lost or Stolen Vouchers

    • Lush Skin and Body is not responsible for lost, stolen, or damaged vouchers. Treat your voucher like cash.

  6. Non-Refundable

    • Gift vouchers are non-refundable and cannot be exchanged for cash.

  7. Partial Redemptions

    • If the full value is not used in one transaction, the remaining balance will stay on the voucher for future use within its validity period.

  8. Promotional & Discounted Vouchers

    • Vouchers purchased during promotions or as part of special offers may have specific terms and conditions, including shorter expiry dates or restrictions on use.

  9. Online & In-Store Use

    • Vouchers can be redeemed in-store only.

  10. Gift Voucher Number

  • Each voucher has a unique code that must be provided at the time of booking or redemption.

  1. Right to Amend

  • Lush Skin and Body reserves the right to update these terms and conditions without prior notice.

Thank You

We appreciate your support and hope you or your loved one enjoys a relaxing and rejuvenating experience at Lush Skin and Body. If you have any questions regarding your voucher, please feel free to contact us.